Professional References

It is very rare to find someone who is as clear and detailed as Nailah Herbert. Since her days as a young intern, she has consistently shown me that she is the best of the best. If there is anything that she does not know, she is smart and disciplined enough to solve the problem.

If you’re looking for a content marketing pro who drives real impact, Nailah Herbert is the one. She has a unique ability to take a brand’s messaging and transform it into something compelling, strategic, and results-driven.

During her time at Chronus, Nailah didn’t just create content—she built narratives that elevated our brand, increased engagement, and positioned us as a trusted leader in our space. Her SEO expertise, sharp storytelling, and ability to align cross-functional teams made her an invaluable part of the marketing team.

Beyond her skills, Nailah is simply a fantastic person to work with. She brings energy, collaboration, and a ‘let’s get it done’ mindset to every project. Any company fortunate enough to have her on board is gaining a powerhouse. I’d work with her again in a heartbeat!

I worked with Nailah for a year and a half, watching her curiosity for learning, development and prioritized execution grow. In hiring her as a Content Marketing Manager on my team, she helped us grow organic traffic and top keywords by 56% through a powerful SEO strategy and well-executed content plan. Her attention to tone, voice and expertise helped to create a consistent brand across all of our marketing channels (social, organic, virtual events, partner campaigns, etc.). This helped us stand out as a credible, reliable resource amongst competitors and market noise.

I always enjoyed Nailah’s ability to drive collaboration across teams, departments and functions with a demeanor that made colleagues and stakeholders feel at ease, informed and aligned to the objectives at hand. I would highly recommend her as an asset and teammate in any role.

I had the pleasure of working with Nailah Herbert as my Executive Assistant, and she is truly exceptional. From managing high-profile relationships to handling complex scheduling and communications, she operates with efficiency, discretion, and professionalism while anticipating needs before they arise.

Beyond her expertise, Nailah’s character and integrity set her apart. She builds genuine relationships, communicates effortlessly across industries, and approaches every interaction with confidence. More than an assistant, she is a strategic partner—proactive, resourceful, and always solutions-focused. Any executive or organization fortunate enough to work with her will quickly see the incredible impact she brings.

During the time I had the opportunity to have Nailah as a member of my marketing team, she contributed meaningfully to a number of key initiatives for the company. She helped to grow traffic to the website through content development and a focus on SEO; put a social media strategy in place and increased social engagement; and helped to build up our help content for customers within the software platform. 

Nailah is incredibly hardworking and committed to results as well as collaborative both within and across teams. I also appreciated how she would seek out feedback proactively. That signaled to me early on that Nailah was committed to her own professional growth as well as the company's growth. 

Anyone would be lucky to have Nailah on their team, and I wouldn't hesitate to work with her again if given the chance.

I had the pleasure of working with Nailah during her time as a Content Marketing Manager at Chronus, and she was fantastic to work with. Nailah brought a strong strategic mindset to content marketing and understood how to collaborate closely with sales to align content to the buyer’s journey.

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She excelled at translating product value into compelling, customer-centric narratives that truly resonated with our audience. Her work not only elevated our messaging but also had a meaningful impact on our SEO and overall content performance.

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Any SaaS company looking for a skilled, collaborative, and results-driven Content Marketing Manager would be lucky to have Nailah on their team. I’d gladly work with her again!

Nailah was instrumental is communicating the projects, initiatives, and goals of MARTA during her time here. She and I worked together coordinating stories highlighting MARTA news, on internal communications to keep employees updated, and on preparing presentations for the General Manager and CEO. She is hard-working, ambitious, and a talented communicator. Any organization would benefit from her skills and attention to detail.

You will find Nailah to be very engaged, innovative, and results driven with any project she's on. During her time with us she naturally become one of the leaders of her intern co-hort where formal leadership and interns alike turned to for responsibility. Nailah is a natural communicator and leader.

I was so privileged to get to work with Nailah in several capacities at Chronus and she stood out as a rockstar in any project she tackled.

When we lost our CX Content Manager last year, Nailah raised her hand to support the CX team by keeping content updated. She is not only a talented content writer, she also organized our backlog of updates and kept driving the project forward. If she needed assistance with the technical details, she collaborated with the right people on her own and I never had to worry about something slipping through the cracks.

I also had the pleasure of working with Nailah on webinars. She is an excellent facilitator and her positive attitude brought a lot of energy to our events. She is quick to think on her feet, guiding me along to ensure our webinars stayed on course and within our allotted time.

Nailah is a great teammate, always willing to lend a hand to peers and demonstrating extremely strong interpersonal skills when collaborating on projects involving key stakeholders. Her ability to seamlessly manage up and down makes her a valuable asset to any organization!

Nailah is an exceptionally professional individual. She approaches every challenge with confidence and handles even the smallest tasks with care. Her communication skills are outstanding, making her a valuable asset in any environment she joins.

Nailah is one of the most talented content marketers I’ve had the pleasure of working with. Her ability to craft compelling narratives, deeply understand the audience, and drive engagement is unmatched. She has a rare blend of creativity and strategic thinking, ensuring that content not only resonates but also delivers results. 

Beyond her skills, she’s an absolute joy to collaborate with—thoughtful, proactive, and always bringing fresh ideas to the table. Any team would be lucky to have her!

I had the pleasure of working with Nailah this past year at Chronus on content projects for the company. Three things stood out to me right away: 1. Talented Writer 2. Highly organized and professional and 3. Positive Collaborator

We both were leaning into projects beyond our traditional roles to help round out company needs. Nailah approached the projects with a "one team, one goal" mentality. She was agile, efficient and smart. She leads with recommendations and stays open to changes. I especially loved that she made sure our commitments were brought to completion by checking in with key stakeholders through the end. She doesn't miss details and wants to ensure original intent of project was met. She is a tremendous talent.

Nailah started working at CapWay as an intern, and I later hired her full-time. As the CEO of an early-stage startup, having team members who can adapt and work through uncertain times (that come with being at a startup) can be a make or break it for the company.

Nailah has always exceeded my expectations. I even nicknamed her “The Chameleon” because she was always able and ready to go above her assigned duties to make sure the company was able to progress.

If you’re looking for someone exceptional to add to your team or work with in any capacity, look no further than Nailah.

I had the pleasure of working with Nailah, and I can confidently say she is a powerhouse writer and storyteller. Her ability to execute at the highest level, deliver compelling content, and consistently exceed expectations is unmatched. Nailah approaches every project with excellence, precision, and creativity, always going above and beyond to ensure top-tier results. Her professionalism, dedication, and talent make her an invaluable asset to any team. I highly recommend her for any writing or editorial opportunities—she’s truly exceptional!

Nailah has been a pleasure to work with as my editor for SEO blogs at Chronus. She’s a meticulous editor who has a knack for offering clear, effective guidance. She’s prompt and helpful in responding to questions and her warm communication style makes our interactions very positive. Good editors and managers can be hard to find, and I highly recommend Nailah!

If there’s two words that I can think of that best describe Nailah, it would be: dedicated and exceptional. I had the pleasure of working closely with Nailah and can confidently say she is an amazing professional. Her dedication and loyalty shine through in every project she takes on. Nailah's expertise and leadership in social media, content creation, and SEO is truly impressive, consistently delivering outstanding results.

I simply cannot highlight enough that the passion she has for her work is contagious, making her an invaluable asset to any team. I wholeheartedly recommend Nailah for her skills, commitment, and collaborative spirit to any company out there and I would gladly work with her again in a heartbeat.

Nailah excelled at product and marketing copy and made the product team’s life simple.

She handled a lot of different contexts across the portfolio of products that we we managed, yet crafted simple and effective copy every single time. It was a pleasure to work with her.

Partnering with Nailah on a customer case study was a true highlight. She skillfully transformed insights from our customer relationship into a clear, accurate, and compelling story of impact. I would gladly welcome the opportunity to work with her again!

Nailah is fantastic to work with. As a freelancer, I can always rely on her to provide clear and succinct instructions, and I know exactly what I need to do. In addition to that, she's organized and empathetic, which is a combination that you want in a leader and manager.

Nailah was extremely talented in communicating, multitasking, and managing the content team, which primarily consisted of writers. Nailah would review/edit my articles, write and update her own, reach out to contributors, and manage CapWay’s website and social media platforms, to name a few. These would all be daily tasks that she would complete, yet I felt she always had time for me if I had any questions.

Any person would be lucky to have Nailah Herbert as their manager. She is an asset to any team she’s a part of.